outstanding service! How an airport employee should guide someone who is blind with a guide dog!

39 thoughts on “outstanding service! How an airport employee should guide someone who is blind with a guide dog!”

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   Hamid Validus says:

   6:08 "I drink it black!" i think she liked her airport employee.

   May 10, 2019 at 1:13 AM

   
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   con566 says:

   Amazing dogo!!!

   May 10, 2019 at 1:13 AM

   
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   yalocalwhiteegirl says:

   This is good but I feel like she was rude a bit to James tbh

   May 10, 2019 at 1:13 AM

   
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   SE7FAM says:

   0:21 mans wearing nail varnish!

   May 10, 2019 at 1:13 AM

   
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   cubcH00 says:

   Idk if u going to see this but do u have open eyes?

   May 10, 2019 at 1:13 AM

   
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   SparkyMTB says:

   Well done James, top marks.
   The blind lady sounds like a Disney character lol

   May 10, 2019 at 1:13 AM

   
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   Tadhg Kennelly says:

   How is she supposed to read your nice comments dumbasses

   May 10, 2019 at 1:13 AM

   
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   Graison says:

   She’s swagging. She has an Apple Watch and she is blind

   May 10, 2019 at 1:13 AM

   
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   BroIsAPro says:

   If your blind then how did you upload the video lol

   May 10, 2019 at 1:13 AM

   
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    Superninjanofficial says:

    Kind of cry of happines dont know why. Just i dont know! It was so sweet and your dog is wounderful.

    May 10, 2019 at 1:13 AM

    
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    Red Rose31 says:

    James has nice nails xD

    May 10, 2019 at 1:13 AM

    
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    MrYehaha says:

    That other worker (guessing a supervisor) came to help James but he was like nah gtfo I got this. He was truly awesome!

    May 10, 2019 at 1:13 AM

    
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    Generic Name says:

    This was just all so sweet

    May 10, 2019 at 1:13 AM

    
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    Alex J White says:

    That’s beautiful

    May 10, 2019 at 1:13 AM

    
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    Tekxz says:

    i hope she sees my comment

    May 10, 2019 at 1:13 AM

    
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    DDAA says:

    Get rid of the middle man and just put a leash on the lady.

    And why the fuck can’t people pet the dog.
    That rule is more for when the dog has to be doing something that is life or death with its owner. Not because some bitch doesn’t want people looking in her direction cause she’s jealous she can’t look.

    May 10, 2019 at 1:13 AM

    
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    E Yasmine says:

    Thank god for these people?

    May 10, 2019 at 1:13 AM

    
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    Austin Denman says:

    This video just makes me happy the world is full of wonderful helpful people

    May 10, 2019 at 1:13 AM

    
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    Tracy Himes says:

    I am training the family dog to detect seizures for my daughter and she is doing well.

    May 10, 2019 at 1:13 AM

    
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    Alfoyd says:

    But why does she have an Apple Watch? ?

    May 10, 2019 at 1:13 AM

    
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    Anthropos Anthropos says:

    You are so patient, Joy. It must be difficult and, frankly, exhausting having to explain to everyone all the time about your abilities, needs, etc. And to keep people from bothering Arabella while she's working.

    May 10, 2019 at 1:13 AM

    
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    Mari Anna says:

    I suffer from anxiety when I'm around too many people, and especially going through airports is really stressful. I can't imagine being blind on top of that, you really need to trust other people in situations like this, but James did an amazing job!

    May 10, 2019 at 1:13 AM

    
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    Aisha platling says:

    I wish some people would be more considerate in moving out of their way, most where but some looked like they barley gave them any room

    May 10, 2019 at 1:13 AM

    
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    Nugget says:

    Anyone else wondering why she has a watch?

    May 10, 2019 at 1:13 AM

    
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    Doggo says:

    CaN yOu ReAd ThIs?!!!111

    May 10, 2019 at 1:13 AM

    
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    Ryan Taylor says:

    James is a legend

    May 10, 2019 at 1:13 AM

    
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    BillyBull says:

    She videos so she can review the footage at home………… oh wait.

    May 10, 2019 at 1:13 AM

    
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    Nathalia Sanchez says:

    James was amazing!

    May 10, 2019 at 1:13 AM

    
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    Expressyouzelf 123 says:

    What an amazing person. Deserves more praise

    May 10, 2019 at 1:13 AM

    
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    i. says:

    Weird how some people on here only focus on the bad things.

    Yeah, I get that that the guy petted a service dog which can distract her but c’mon… maybe he didn’t even know.

    Let’s focus on the good like James for instance. Props to him for being such an amazing person.

    May 10, 2019 at 1:13 AM

    
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    jeannette Oubre says:

    you have such an amazing attitude

    May 10, 2019 at 1:13 AM

    
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    India Leigh says:

    I hope James sees this video! He was absolutely amazing!!!

    May 10, 2019 at 1:13 AM

    
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    Jack Duck says:

    I'm not a violent person nor am i blind, but if I ever were, James and I would be ploughing through those hallways on a golf cart tank with a riot control water cannon. James would be the driver, I would just right click and obviously the dog would be manning the 50 cal. should some cunt decide the water cannon won't stop them seeing who's with stacey on her story

    I despise people who come to a deadstop in the middle of busy hallways,

    May 10, 2019 at 1:13 AM

    
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    Grant Moyes says:

    James did great work………Give the guy a Bonus !

    May 10, 2019 at 1:13 AM

    
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    David Santosuosso says:

    This guy James isn't doing so well. C'mon is not the same as follow and he is not very good with directions.

    May 10, 2019 at 1:13 AM

    
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    Hapch hapch loli says:

    0:16 look at James nails!!! WTF!!!???

    May 10, 2019 at 1:13 AM

    
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    Raf Lievens says:

    0:41 just don't touch the dog man..

    May 10, 2019 at 1:13 AM

    
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    Jenilee B. says:

    This was helpful. This was the only information I could find to guide someone with a guide dog. I've done it without the guide dog. Thank you for posting.

    May 10, 2019 at 1:13 AM

    
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    Joy Ross says:

    As a completely blind individual, traveling like this with my guide dog through crowded airports without eyesight can be extremely stressful and challenging. The airport always provides assistance for me to get to and from my gates, find restrooms, food etc., but not everyone is as helpful as James! James did an exceptional job clearing the crowd of people in front of me and guide dog Arabella. He provided me great audible cues and feedback for me and Arabella to follow, and was just a joyful personality to help make the chaotic situation less stressful.

    When you have no eyesight whatsoever, and you are trying to travel through a chaotic environment, all of the noise that surrounds you can be overwhelming. During this video I was trying to pay attention to James voice, handling my guide dog and keeping her on track, all the while videoing with my iPhone in landscape mode in my right hand trying to remain steady and aiming the camera lens in the direction of things I hear. I know I didn’t sound stressed in this video, but trust me, adventures like this can be exhausting. I have learned to take a lot of deep breath’s and stay present in the moment. I’m never afraid of traveling blindly alone, but it does require a lot of patience, strength, a positive attitude, and a lot of faith! I find my joyful attitude is also key to having a positive and rewarding experience! Thank you James, you definitely made this leg of my trip a joyful one! Other airport employees could learn a lesson from your awesome guiding skills! ?

    May 10, 2019 at 1:13 AM

    
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